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Unified-Communications

The main purpose of UC is to enhance business communication, collaboration and productivity. Unified communications do not represent a singular technology; rather, it describes a strategy for integrating interconnected systems of enterprise communication devices and applications that can be used in concert or successively. For mid-market and enterprise companies, employees and customers need to use the latest technologies for conversation like instant messaging and video conferencing. what can help to achieve such purpose, of making life easier and secure for both customers and employees, more than the Unified Communications that can give them different communication channels including voice, video, IM, presence, mail…etc. UC can successfully achieve this purpose while improving efficiency and productivity in addition to keeping communications and data secured.

 

Benefits of UC implementation

Enable remote and mobile workers.
Reduce total TCO.
Improve efficiency and productivity​.
Provide better customer experience.
Each one can use the device & channel they are comfortable with​.
Always available and reachable anytime and anywhere.
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